Privacy Policy

1. Introduction

This Privacy Policy governs the collection, use, storage, and protection of personal information submitted through AvacasaVillas.in, operated by 10x Infra (Proprietor: Tarun Dua), an Authorized Channel Partner for Avacasa Villas by Lumora Estates.

2. Information Collection

We collect personally identifiable information, such as your name, email address, and phone number, only when you voluntarily submit it via our contact forms or concierge chat applications.

3. Lead Forms & WhatsApp Communication

When you submit an enquiry form, request a brochure, schedule a site visit, or contact us through WhatsApp, you expressly authorize us and our associated project representatives to contact you via:

• Phone calls
• SMS
• WhatsApp
• Email communication

for project-related updates and consultation purposes.

4. Use & Sharing of Information

The information collected is used solely to provide property consultancy services, share project details, facilitate private viewings, and deliver investment memorandums. Your information may be shared with the official developer (Lumora Estates Pvt. Ltd.) and our authorized marketing agency strictly for the purpose of fulfilling your direct enquiry and ensuring priority allocation. We maintain strict confidentiality and do not sell or rent your data to third parties.

5. Cookies & Analytics

This website may use cookies, Google Analytics, Meta Pixel, and similar technologies to improve user experience, analyze website traffic, measure marketing effectiveness, and personalize content. You may disable cookies through your browser settings at any time.

6. Data Retention

We retain enquiry and communication records only for as long as reasonably necessary to provide services, comply with legal obligations, maintain business records, and resolve disputes.

7. Data Security

Reasonable technical, administrative, and organizational safeguards are implemented to protect personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to maintain secure systems, no internet transmission or electronic storage method can be guaranteed to be completely secure.

8. Third-Party Websites

This website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of such websites independently.

9. Policy Updates

This Privacy Policy may be revised periodically without prior notice. Updated versions will be posted on this page with immediate effect upon publication.

10. Contact Information

For privacy-related requests, corrections, or removal of personal information, please contact:

10x Infra
Email: tarun@10xinfra.in